2024年5月20日 星期一

What do we do in the age of AI? What is the disadvantage and advantage in the age of AI? Part 1

 GCIOSGF Newsletters:

What is Artificial Intelligence?

Before we jump on to the advantages and disadvantages of Artificial Intelligence, let us understand what is AI in the first place. From a birds eye view, AI provides a computer program the ability to think and learn on its own. It is a simulation of human intelligence (hence, artificial) into machines to do things that we would normally rely on humans. This technological marvel extends beyond mere automation, incorporating a broad spectrum of AI skills - abilities that enable machines to understand, reason, learn, and interact in a human-like manner. There are three main types of AI based on its capabilities - weak AI, strong AI, and super AI.

  • Weak AI - Focuses on one task and cannot perform beyond its limitations (common in our daily lives)
  • Strong AI - Can understand and learn any intellectual task that a human being can (researchers are striving to reach strong AI)
  • Super AI - Surpasses human intelligence and can perform any task better than a human (still a concept)

  • Advantages and Disadvantages of Artificial Intelligence

    An artificial intelligence program is a program that is capable of learning and thinking. It is possible to consider anything to be artificial intelligence if it consists of a program performing a task that we would normally assume a human would perform.

    While artificial intelligence has many benefits, there are also drawbacks. The benefits of AI include efficiency through task automation, data analysis for informed decisions, assistance in medical diagnosis, and the advancement of autonomous vehicles. The drawbacks of AI include job displacement, ethical concerns about bias and privacy, security risks from hacking, a lack of human-like creativity and empathy.

    Let's begin with the advantages of artificial intelligence.

    10 Benefits of Artificial Intelligence

    1. Reduction in Human Error

    One of the biggest benefits of Artificial Intelligence is that it can significantly reduce errors and increase accuracy and precision. The decisions taken by AI in every step is decided by information previously gathered and a certain set of algorithms. When programmed properly, these errors can be reduced to null. 

    Example:

    An example of the reduction in human error through AI is the use of robotic surgery systems, which can perform complex procedures with precision and accuracy, reducing the risk of human error and improving patient safety in healthcare.

    2. Zero Risks

    Another big benefit of AI is that humans can overcome many risks by letting AI robots do them for us. Whether it be defusing a bomb, going to space, exploring the deepest parts of oceans, machines with metal bodies are resistant in nature and can survive unfriendly atmospheres. Moreover, they can provide accurate work with greater responsibility and not wear out easily.

    Example:

    One example of zero risks is a fully automated production line in a manufacturing facility. Robots perform all tasks, eliminating the risk of human error and injury in hazardous environments.

    3. 24x7 Availability

    There are many studies that show humans are productive only about 3 to 4 hours in a day. Humans also need breaks and time offs to balance their work life and personal life. But AI can work endlessly without breaks. They think much faster than humans and perform multiple tasks at a time with accurate results. They can even handle tedious repetitive jobs easily with the help of AI algorithms. 

    Example:

    An example of this is online customer support chatbots, which can provide instant assistance to customers anytime, anywhere. Using AI and natural language processing, chatbots can answer common questions, resolve issues, and escalate complex problems to human agents, ensuring seamless customer service around the clock.

    4. Digital Assistance

    Some of the most technologically advanced companies engage with users using digital assistants, which eliminates the need for human personnel. Many websites utilize digital assistants to deliver user-requested content. We can discuss our search with them in conversation. Some chatbots are built in a way that makes it difficult to tell whether we are conversing with a human or a chatbot.

    Example:

    We all know that businesses have a customer service crew that must address the doubts and concerns of the patrons. Businesses can create a chatbot or voice bot that can answer all of their clients' questions using AI.


    5. New Inventions

    In practically every field, AI is the driving force behind numerous innovations that will aid humans in resolving the majority of challenging issues.

    For instance, recent advances in AI-based technologies have allowed doctors to detect breast cancer in a woman at an earlier stage.

    Example:

    Another example of new inventions is self-driving cars, which use a combination of cameras, sensors, and AI algorithms to navigate roads and traffic without human intervention. Self-driving cars have the potential to improve road safety, reduce traffic congestion, and increase accessibility for people with disabilities or limited mobility. They are being developed by various companies, including Tesla, Google, and Uber, and are expected to revolutionize transportation.

    6. Unbiased Decisions

    Human beings are driven by emotions, whether we like it or not. AI on the other hand, is devoid of emotions and highly practical and rational in its approach. A huge advantage of Artificial Intelligence is that it doesn't have any biased views, which ensures more accurate decision-making.

    Example:

    An example of this is AI-powered recruitment systems that screen job applicants based on skills and qualifications rather than demographics. This helps eliminate bias in the hiring process, leading to an inclusive and more diverse workforce.

    7. Perform Repetitive Jobs

    We will be doing a lot of repetitive tasks as part of our daily work, such as checking documents for flaws and mailing thank-you notes, among other things. We may use artificial intelligence to efficiently automate these menial chores and even eliminate "boring" tasks for people, allowing them to focus on being more creative.

    Example:

    An example of this is using robots in manufacturing assembly lines, which can handle repetitive tasks such as welding, painting, and packaging with high accuracy and speed, reducing costs and improving efficiency.

    8. Daily Applications

    Today, our everyday lives are entirely dependent on mobile devices and the internet. We utilize a variety of apps, including Google Maps, Alexa, Siri, Cortana on Windows, OK Google, taking selfies, making calls, responding to emails, etc. With the use of various AI-based techniques, we can also anticipate today’s weather and the days ahead.

    Example:

    About 20 years ago, you must have asked someone who had already been there for instructions when you were planning a trip. All you need to do now is ask Google where Bangalore is. The best route between you and Bangalore will be displayed, along with Bangalore's location, on a Google map.

    9. AI in Risky Situations

    One of the main benefits of artificial intelligence is this. By creating an AI robot that can perform perilous tasks on our behalf, we can get beyond many of the dangerous restrictions that humans face. It can be utilized effectively in any type of natural or man-made calamity, whether it be going to Mars, defusing a bomb, exploring the deepest regions of the oceans, or mining for coal and oil.

    Example:

    For instance, the explosion at the Chernobyl nuclear power facility in Ukraine. As any person who came close to the core would have perished in a matter of minutes, at the time, there were no AI-powered robots that could assist us in reducing the effects of radiation by controlling the fire in its early phases.

    10. Medical Applications

    AI has also made significant contributions to the field of medicine, with applications ranging from diagnosis and treatment to drug discovery and clinical trials. AI-powered tools can help doctors and researchers analyze patient data, identify potential health risks, and develop personalized treatment plans. This can lead to better health outcomes for patients and help accelerate the development of new medical treatments and technologies.



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